Managing DNS records inside the panel

Managing DNS records inside the panel

What you'll learn: how to view and edit DNS records when your domain uses your hosting provider's nameservers.

This article is for when your DNS is hosted inside the panel. If your DNS is at your registrar (Namecheap, GoDaddy, etc.), you'll edit records there instead.

Open the DNS page

Sidebar → Sites → DNS.

You'll see a list of your domains. Click the one you want to edit.

[screenshot here: DNS records list]

What the records mean (the short list)

You don't need to memorize these — but it helps to know what each is for.

Type What it does Example use
A Points a name at an IPv4 address yourbusiness.com → 1.2.3.4
AAAA Points a name at an IPv6 address Modern alternative to A
CNAME Points one name at another name www → yourbusiness.com
MX Tells the world where your email lives Set automatically by the panel
TXT Free-form text — used for verification, SPF Domain verification, anti-spam
NS Nameserver delegation Rarely changed

Adding a record

  1. Click Add record.
  2. Pick the type from the dropdown.
  3. Fill in:
    • Name — like www, mail, or @ for the root
    • Value — the address or text the record should point to
    • TTL — leave the default (3600 = 1 hour)
  4. Click Save.

The record is live within a minute or two on your server. Other servers around the internet will see it within the TTL window.

Editing a record

Click the record in the list, change what you need, and click Save.

Deleting a record

Click the record and click Delete. Be careful — deleting an MX record will stop your email.

Records the panel manages for you

You'll see some records you didn't add — these are managed automatically:

  • MX, SPF, DKIM, DMARC for email (added when you create a mailbox)
  • A and AAAA for your primary domain (added when you add the domain)

You can edit these, but it's safer to leave them alone unless you have a specific reason.

Tips

  • Lower the TTL before big changes. If you're moving providers, drop TTL to 300 a day before so changes spread faster.
  • Don't add duplicate A records. If a name already has an A record, edit it instead of adding a second one.
  • TXT for verification is common. Google, Microsoft, etc. often ask you to add a TXT record to prove you own the domain.

If something goes wrong

  • Changes don't seem to take effect — wait for the TTL of the old record to expire. If it was set to 86400 (1 day), it can take up to a day.
  • You accidentally deleted the wrong record — re-add it with the same name and value. The panel may also let you undo recent changes from the DNS page.

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