Understanding your usage limits

Understanding your usage limits

What you'll learn: what the numbers on your home page mean, and what to do if you're close to a limit.

Where to find your usage

Open the panel home page. Near the top you'll see a few meters showing your usage versus your limits — for example:

  • Disk: 2.4 / 10 GB used
  • Mailboxes: 4 / 25 used
  • Databases: 1 / 10 used
  • Domains: 1 / 5 used

What each one means

Disk

The total storage used by your websites' files, your databases, and your mailboxes combined. The biggest culprit is usually email or media files (images, videos).

Mailboxes

How many separate email addresses you've created. Forwarders (which just send mail to another address without storing it) usually don't count toward this.

Databases

Databases your websites and apps use. WordPress, for example, needs one database per site.

Domains

Separate websites you can host. Subdomains (like blog.yourdomain.com) usually count separately from the main domain — check with your hosting provider if you're unsure.

What if I'm close to a limit?

You'll see your meter turn yellow at 80% and red at 95%. When that happens, you have three options:

  1. Clean up — delete old backups, big email attachments, or files you no longer need.
  2. Ask your hosting provider for a bigger plan — they can move you to a larger Package without downtime.
  3. If only one resource is tight (e.g. mailboxes but not disk), ask whether your provider can adjust just that limit.

What happens if I hit the limit?

  • Disk full — you can't upload more files or receive more email until you free space.
  • Mailbox limit — you can't create new mailboxes (existing ones keep working).
  • Database limit — you can't create new databases.
  • Domain limit — you can't add new websites.

Nothing is deleted. Existing things keep working — you just can't add more.

CPU and memory

Some plans also have CPU and memory limits, which affect how heavy your site can be at peak times. You generally don't need to think about these unless your site is unusually busy. If your hosting provider mentions you're hitting these limits, that's usually a sign it's time for a bigger plan.

Tips

  • Email attachments are heavy. A few hundred emails with photo attachments can use more disk than your entire website.
  • Empty the trash in your mail client — "deleted" emails still take up space until you empty trash.
  • Old backups stack up. If you keep daily backups, that's 30+ copies of your data after a month.

If something goes wrong

  • The numbers look wrong — refresh the page. Usage updates periodically (every few minutes), not the instant a file is uploaded.
  • You're "full" but you've cleaned things up — give it a minute to recalculate. If it's still wrong an hour later, contact your hosting provider.

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