Logging in for the first time and the dashboard tour

Logging in for the first time and the dashboard tour

What you'll learn: how to log in to your hosting account and what each part of the panel does.

Logging in

  1. Open the panel URL your hosting provider gave you (something like https://panel.example.com).
  2. Type your username and password.
  3. Click Log in.

[screenshot here: login screen]

If it's your first login, please change your temporary password right away. Click your username in the top-right and choose Change password.

The home page

The first page you'll see is your Home. It shows:

  • A snapshot of your usage (disk space, mailboxes, databases, domains) compared to the limits in your hosting plan.
  • Quick shortcuts to common tasks.
  • Notices if anything needs your attention.

[screenshot here: customer home]

The sidebar — where everything lives

Down the left side:

Sites

Tools for the websites you host:

  • Domains — add and manage your website addresses.
  • DNS — view and edit your DNS records.
  • Files — a file manager you can use in the browser.
  • Installer — install WordPress and other apps in one click.

Databases

Create databases that your websites and apps need.

Mail

Create mailboxes (email addresses) at your domain, and manage forwarding.

That's it — clean and simple.

Top-right account menu

Click your username in the top-right corner to:

  • Change your password
  • Turn on two-factor authentication (recommended!)
  • Sign out

What to do first

The most common journey:

  1. Add a domain — your website's address. → Adding your first domain
  2. Create a mailbox — your first email address at the new domain. → Creating a mailbox
  3. Install WordPress (if you want a website fast). → Installing WordPress in one click

Tips

  • Turn on two-factor authentication. It takes 30 seconds and stops most account compromises cold.
  • Don't share your login. If someone helps you with your site, give them their own account or use the share features inside individual apps (like WordPress).
  • Bookmark your panel URL. Saves looking it up every time.

If something goes wrong

  • Login fails — check that you're typing the username and password exactly as your provider gave them. They're case-sensitive.
  • Pages won't load — try refreshing once. If the issue persists, your hosting provider may be doing maintenance.

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